Some comments from our wonderful customers:
Margaret and Simon, Lyttelton
Hello Mark, Ali, Mike, Craig and Rick,
Warmest thanks to you all – and to your excellent band of sub-contractors – for the wonderful creation that is our new home.
Our rebuild was on a difficult site, and you all handled the process with such professionalism, attention to detail, approachability – as well as humanity and kindness is so many ways. We were always made to feel very welcome on the site, and you always had time to answer our questions, to meet with us, and to give us the benefit of your wealth of experience. On several occasions, when we were shopping for various pieces for the new house, suppliers commented on how lucky we were to have Metzgers – and we totally agree! Complete strangers have stopped in the street and said what a lovely house it is and, of course, we tell them that it is a Metzger build. Visitors have remarked on the quality of the craftsmanship.
Throughout the process, neighbours commented on what a tidy site it was and how pleasant the team were. You always kept us informed and promptly dealt with any issues. We so much appreciated all those little extra touches that made dealing with you such a special experience, for example, when we were in the middle of France you thoughtfully sent us a picture of our roof going on – that was a delight to receive!
From our initial meeting with you, to that wonderful, memorable, handover, it has been a pleasure to deal with you – thank you, Marvellous Metzgers!
To Mark, Ali, Rick, Mike, Brad, James and all the Metzger workers and subcontractors.
It has been a pleasure having you build my house. I have always had confidence in your quality of workmanship and expert knowledge.
You have always been approachable and communicated promptly. You have been flexible and organised and always had my best interests at heart. You have gone above and beyond the necessary work.
I would thoroughly recommend you to anyone building a house.
Thank you so much.Sue
Our experience of building a home with MBL was so different to some of the horror stories we'd heard about building. Quite simply it was fun and easy.
One of the keys to this excellent service was the outstanding team appointed for our build. Brad, led the team who worked only on our home and were present every day. Unlike the uncomfortable experience of some women visiting their building site, I was made to feel most welcome. The team always stopped to show us around, they turned the radio down, and they outlined their work with obvious pride and excitement. Furthermore they displayed an excellent relationship with sub contractors, who seemed to turn up exactly when required.
Outstanding communication from the MBL team is also worthy of mention.
Mark and Rick gave us detailed progress guidelines and if these were not met a full explanation along with any implications was readily given. The team were prompt in alerting us to any issues regarding design, materials etc and were proactive and innovative in suggesting solutions and enhancements.. Monthly accounts were also clearly communicated, in fact our bank commented on them being the most accurate, clear and detailed they'd encountered..
This excellence in building, communication and problem solving extended to the 'after build' period. The team were meticulous in identifying issues and items not meeting their high standard. There was no waiting for repair work or any need for phone calls from us on this build. MBL immediately adopted a plan to organise remedial work that would limit inconvenience for us. Even eight months after possession date, a minor problem arose while we were in Europe. Not only was the problem rectified, but our heating was turned on and flowers and chocolates were there for our winter time return......
This really was an exciting and heartwarming experience, built on a platform of excellence in building and craftsmanship, teamwork, attention to detail and outstanding communication. We are delighted to recommend MBL for any future projects.Marion & Todd Heller, Clearwater
With sincere thanks and great satisfaction we would like to say how delighted we are with Metzger Builders for their wonderful service from the start of our recent rebuild until completion recently.
From our very first meeting with Mark and Ali Metzger the communication was excellent and we were informed of every step from the demolishing of our existing home to the handover of our new home.
We were extremely fortunate to be living only next door while our home was being built and so each day brought great joy to see the progress developing by their most organised group of workmen one can imagine.
Our section was always clean and tidy and great care was taken of existing plants at all times with sometimes daily communication from builders on site made us feel looked after in a very special way.
To ourselves and many others our home seems so perfect and even receive favourable remarks from unknown sources which makes us feel very confident and happy.
We would strongly recommend Metzger Builders to anyone considering not only a rebuild but any construction for building as their workmanship is Superb.
Thank you Mark and Ali and your wonderful Builders for building our lovely Home !!Betty and Brian Hazeldine
We just want to thank you both and Brad and the team for all your hard work over the last 12 weeks.
Your attention to detail has been outstanding.
There really hasn't been any "real stress" in the Reno process with all the major decisions being taken care of by yourselves - thank you !
Your tradies have always been super polite and trustworthy and we have enjoyed having them in our home. Please pass on our thanks.
We now have a home filled with light and warmth that flows and works for us as a family and you have worked your "Metzger Magic" into turning our
house into the home we always wanted from the start but didn't quite have when we built initially.
We wouldn't hesitate to recommend your company and sincerely hope that some of our clients who have taken your details get in touch.
When the time comes for us to build again we will be contacting you!!Jo and Chris, Northwood
Well team Metzger the process is coming to an end, happy as we are to have our new house, sad in a way because the email flow will decline, there will not be as many phone calls and site visits are all but done. The whole process has been way beyond our wildest dreams of how well things could go over the last 11 months, your commitment, your passion, your dedication, your talent and your desire and ability to please cannot be communicated very easily with words as it is something that we have received and enjoyed over the last 11 months.
You spent our money wisely, you spent it well, you spent it like it was your own and we have a very very high level of respect for you for and without doubt I am 100% certain you got us some amazing deals along the way.
Some days I wish we were still in process and still building, we loved the journey, the experience and the house but we equally enjoyed working with you guys and your awesome team.
If you want to ever bring people by to view your handy work, just let us know as we are very proud of this house and keen to show it to whoever is keen to see it.Scott, Alana, Mackenzie and Riley, Clearwater
I can now say after two and a half years and 4 rental properties later we are home and we are home to stay and we are feeling the best we have felt in years and it is all because of YOU!
If you are seeking a builder that is ever so passionate about customer satisfaction and perfection then you should not look any further.
From beginning to end we were helped and advised through the whole process and Mark and Ali and the team became an extension of our family.
The build of our exquisite home was only made better because of this and proves to us that they do live up to being called MBL Excellence.John and Christine
We cannot thank them enough.
Building our first home with MBL was a great experience. The foreman on the project was brilliant - he had good ideas when required and managed the project very efficiently which included organizing and coordinating with our appointed contractors. Mark and Ali have a good eye for finer details and ensure that the quality and finish are to perfection. Ali takes a keen interest in the interior and has made some valuable contribution - all part of the building process.Jennifer
Building a home is stressful and when it is on a hill, challenging. In addition, we had a sudden bereavement in the family and Mark and Ali managed the project very smoothly. So, apart from the business side of this project, Mark and Ali showed great humanity which is unforgettable - this is the best compliment I can give them.
We love our house - it is beautifully finished and I find it very peaceful. Our friends and family find the quality of work outstanding. The house stood well during the two earthquakes - only cosmetic damage. Repairs have been carried out and we are back in our lovely home. Thanks to Mark and Ali and their team.
We have had previous experience with MBL. They built our dream home 11 years ago, the attention to detail then was amazing and we loved the finished home. Then along came the SHAKES and our beautiful home became part of the Red Zone.
We decided to move to Pegasus in North Canterbury and we had only one building company that we wanted to use. Once again MBL did an amazing job of building our home. The special touches they suggested made all the difference in our fantastic home.
We can't recommend them highly enough, they are great people with a great team. Thanks guys.Barry & Lynne, Pegasus
It's been a real pleasure working with MBL throughout the building process. Both Mark and Ali have been very accommodating in dealing with questions and have always attended to changes very promptly. It's because of their genuine passion for the project that our house became a home. They've undoubtedly kept their promise of "attaining excellence" and we couldn't be more pleased with the end result. Thanks, MBL, for a job well done!Ann & Adrian
We selected MBL Builders to build our new home based on the high standards, awards and reputation they had previously achieved.
Throughout the construction of our home we were very impressed with the professional and exacting standards that MBL Builders placed on themselves to create our dream home.
The guidance and contacts that MBL provided ensured that all aspects of our home were built to an extremely high standard.
The earthquakes of 2011 presented some very challenging times during construction however the MBL Team continued to work throughout, remained positive and overcame many obstacles to deliver our finished home on time and to the highest standard.
We really enjoyed the experience and journey of building with MBL and congratulate them and their team on achieving the gold award for the construction of our new home. Our award winning home confirms we made the right choice in selecting MBL Builders.Brendon & Leissa
Metzger Builders (aka Mark & Ali Metzger) have built a unique building business which focuses on trust, care, honesty, reliability and a true love of the work they engage in. Mark & Ali are focused on developing a relationship with their clients/customers which more often than not turns them into friends for which they leave no stone unturned to create the best quality homes, exceeding all expectations. Testimony to their endeavour for quality are the numerous prizes awarded for their work at local and national House of the Year events. All their staff are quality trades people and a reflection of their employer's high standards.
We felt it a privilege to have Mark & Ali Metzger as the creators of our wonderful home and we have no hesitation in recommending Metzger Builders to create your most precious new investment, you will have no regrets.Eelco & Barbara
Professional, attention to detail, commitment to excellence and customer satisfaction - I guess you'd call it the MBL magic!Ian & Vivienne
Ali and Mark Metzger made building our dream home a very pleasurable experience. Both Mark and Ali's attention to detail was exemplary. Their combined knowledge of building and design was incredibly helpful in making decisions about our home. Their professionalism has rubbed off on both their staff and contracts who all worked to high standards and were always pleasant and easy to work with.Lindsay & Karen
We have no hesitation in recommending them to anyone who is considering building their dream home.
After living in our beautiful home for a year we can look back and reflect on our experience working with MBL. Ali and Mark and the various crews working with them, in particular Rick and Brad, had a professional approach and were knowledgeable, considerate and friendly. Ali and Mark were available to communicate about any questions or concerns and also gave us the space to make our own creative decisions. We would highly recommend using MBL. We love our new home.Brian & Ruth
MBL Builders "GO THE EXTRA MILE".Stuart & Jennifer
Mark, Ali and all of their fantastic team made building our fabulous home a dream, they were always just a phone call away. We cannot thank them enough our experience with MBL builders was so great, we introduce them to friends who also enjoyed their experience.
MBL Builders "YOU ARE THE TEAM"
When we decided to build a new home we were novices. We hadn’t done it before and this was a 320sqm architecturally designed home on the hill, so it was a bit of a mission.Selecting award winning MBL and Mark & Ali Metzger as our builder was the best decision we made, of the many owners have to make, in the whole process. Pricing was sharp and communication was made easy with Mark being so approachable. Long standing Contracts Manager Rick Leftly was full of helpful ideas and very patient with changes that we sprung on them, including some majors. In fact all the staff were a pleasure to deal with. The project was completed in 9 months as promised and cost increases were minimal. We are delighted with our home, but if we ever do build again Mark & Ali will be the first to know. We highly recommend the MBL team.Tony & Debra
We were most fortunate to build with MBL - they are the very best builder. The MBL team of professionals went the extra mile to provide superior service and value. Mark and Ali ensured that we were well looked after at every step of the way. At our first meeting with Mark, Ali and Michael, they were very approachable and they took into careful account our views and ideas. We gained their valuable advice and suggestions to enhance our plans. They were patient and took the time to answer all our queries.
Once the project began, MBL were highly efficient and made remarkable progress. Our neighbours were impressed with the way our project developed. The MBL team took only slightly more than four months to complete our hill home. At every stage, we were kept well informed of the progress. There was always effective communication. Blain the site supervisor was very polite and he patiently explained things even though he was very busy. It was superb that Mark, Ali, Michael and Blain always responded to our text or phone enquiries promptly.
The MBL team were open to our involvement and our requests were always met. For example, when the heat pump was to be installed, we requested that cardboard be placed under its position to protect the new flooring. MBL ensured that this was done. In all matters we had the peace of mind that what was agreed on would be done to the highest standard. We were unable to visit the building site frequently as we had other matters, but we knew that there would be steady progress and a very high standard of workmanship. We were absolutely right.
MBL was also flexible in that we could source some of the supplies ourselves. They were very accommodating and worked around this, despite some materials not arriving on time during the build. Blain was extremely helpful – by way of example, he went the extra mile in collecting large items such as the kitchen benchtop.
Blain designed the steps leading to the entrance –the effect was most attractive yet cost-effective. We much appreciate that Ricky designed the columns fronting the entrance and advised us on the colour. The columns are solid and beautifully made, exceeding our expectations. Our completed home is of the highest standard and it looks very upmarket, attracting the admiration of many.
MBL is simply the best builder that we have had the privilege to work with. We would be proud to recommend them to others. Our highly positive experience with MBL’s superb team is testimony to their commitment to excellence – they do their utmost to build homes of superior style and craftsmanship.Leonard and Wendy Yeo
Building our first home was a significant project for us. We met with Mark & Ali on the suggestion of the Architect and felt immediately at ease with them. They looked at the nearly completed home design made several suggestions and talked to us about the process we could expect. We knew we wanted to work with them from this first meeting and are pleased we did.
Mark and Ali assisted hugely in the detail of the home build. Working as a team the clients get a great balance and a ‘sounding board’ on the ideas of other consultants involved in the detail of the build process. They both have a great and practical flair, treat you as equals and never push you to make snap decisions or force their views on you. Suggestions and options are offered with advantages and disadvantages clearly relayed allowing sound decisions can be made.
Throughout the build Mark & Ali stay involved and were very hands on. Our site Foremen, Blaine was brilliant, always communicating well, explaining what his team were doing and why and making sure we were happy with progress. Key decisions were complimented by the vast experience of the MBL roving Project Manager, Rick. We were never made to feel stupid, they clearly knew their stuff and we were instilled with confidence.
A key feature was the professionalism of the various suppliers and tradesmen (both MBL staff and outside specialists). All were courteous to us and our neighbours, were often working late and weekends and their quality of work was exceptional.
We are very happy with our home and hugely appreciate the work Mark, Ali and the team have done delivering our dream home. It’s no coincidence MBL win accolades and awards both regionally and nationally.
We would recommend MBL unreservedly.Stuart and Sandra Wright